About Us
Who Are We?
Partners4Care is a family ran Stockton-on-Tees based complex care provider established in 2016 which focuses on providing client tailored care through its complex and supported living services. All of its operations are focussed around a core set of beliefs:
- Inclusion – in your own care and community.
- Partnerships – as a way of making sustainable improvements in our customers lives.
- Shared ownership of issues – Promoting personal inclusion in a supported way.
- Reliability – We know that people rely on us as a service which is why we always make sure to put people first.
We strongly value and promote equality, diversity and inclusion which means understanding every person’s individual needs and preferences and designing the care accordingly. We understand how strenuous health and wellbeing issues can be on a family first hand and how pivotal it is to ensure that each family members needs are being adequately met.
Our Mission and Vision
Our Mission
‘To improve the lives of people with care and support needs by offering them new possibilities.’
Our Vision
‘For all people with care and support needs to have access to the services they want, need and prefer.’
Frequently Asked Questions
How do our services enhance the lives of our customers?
We enhance the quality of life for our customers by creating a supportive environment through the delivery of personalised care. Our care workers assist individuals with their daily activities and provide any assistance they may need. By delivering exceptional care, we contribute to our client’s overall happiness and make a positive impact on their quality of life.
What makes our services unique and exceptional?
We strive for nothing less than excellence when it comes to the delivery of personalised care. Our uniqueness stems from our dedication to only delivering the highest quality care tailored to each of our customers in a way that not only suits them but meets their individualised needs. Our exceptionality comes from our experienced and talented team of care workers who deliver care with compassion and empathy.
How do we ensure that we provide personalised support?
Providing quality personalised care starts with a support plan designed around the customer. Making sure that every aspect of care to be provided is carried out in a way that suits them and their needs. To do this, we don’t just take into account any medical diagnosis but personal independence, preferences, culture and background as well. Care plans are reviewed frequently in order to keep them up to date and relevant with the customers current needs.