Personal Care and Support Workers

Personal Care and Support Worker Options

We help people with care and support needs to achieve and maintain independence, make decisions about their own daily lives and plan for the future. 

    Personal Care and Support Workers will provide support for the things people need day to day to maintain their health and wellbeing, as well as things that they are aiming to do and things they want to learn to do again. 

      Our customers can choose exactly how they are supported, to fit with their needs, wants and preferences.

        There are a very wide variety of tasks that the support worker may be required to carry out, ranging from the more basic aspects of personal care such as helping someone to get washed and dressed and to eat well, to the social side of life, as well as the management of medication, carrying out household tasks or shopping. Support workers can also provide services that they have been specially trained in, such as PEG feeding, moving and handling. 

          What we do

          We provide support to people including children, teenagers and adults with health, well-being, care and support needs. These needs are various and range from simple to complex. 

            Our customers are people with
            • Physical health needs. 
            • Social support needs. 
            • Social skills development needs. 
            • Physical disabilities. 
            • Learning disabilities and development needs. 
            • Support needs due to mental health conditions – from common conditions such as depression, bipolar, paranoia or schizophrenia, sociopathic and psychopathic characteristics to forensic issues such as those who pose a threat to communities. We work with those leaving rehabilitation services and support their re-integration into society. 
            • Addictions / substance use. 
            • Palliative and end-of-life care needs / terminal illnesses. 
            • Age related conditions. 
            • Dementia. 
            • Limiting conditions such as brain injuries. 
            • Sensory impairment or sensory loss.

            Being inclusive, and recognising that people with the above needs exist across the whole of society, naturally we have customers with all kinds of sexual orientation, genders, including transgender 

            people and every other form of human diversity. We value and respect this diversity and we expect the same of everyone with whom we work.


              Care and support can include

              Our support includes both the physical aspects (such as personal care) and the non-physical, including help with social activities, work, education and emotional support. Part of the service is company and conversation with a known and trusted person. 

                We set goals and give feedback along the way and help customers to achieve the lifestyle they want.

                  We ensure the customer is able to live as independently as possible. That might include for example paying a bill, carrying out everyday tasks or a trip out. 

                    Our support workers may be involved in any number of the following
                    • Supporting a customer at their place of work or education, so that they can fully and confidently engage. 
                    • Helping them to maintain relationships with family and friends. 
                    • Providing childcare, so that the parent can meet new people and develop new friendships to get about in the community. 
                    • Providing transport, or using public transport to maintain hobbies and interests. 
                    • Planning and accompanying customers to appointments or to social and leisure activities, like going to the cinema, gigs, swimming or going on holiday. 
                    • Providing personal care, including support to dress, wash, bathe and use the toilet. 
                    • Cooking and preparing meals. 
                    • ‘Home help’ service: Carrying out household tasks like cleaning, laundry and ironing as well as shopping. 
                    • Organising paperwork. 
                    • Moving home. 
                    • Pet care. 
                    • Medication management, administering, controlling and supervision. Help to remember medication and take it correctly. 
                    • Specialist services such as PEG feeding. 
                    • Moving and handling. 
                    • Domiciliary care - enabling people to live independently. 
                    • Spending time together, talking and providing emotional support. 
                    • Mental health support. 
                    • High level ‘forensic’ mental health support. 
                    • Supporting / coaching people with a learning disability. 
                    • Enabling you to do the things you want to do. 
                    • Overnight support. 
                    • Palliative and end of life care. 
                    • Social skills – learning to interact in society. This can include things like travelling on public transport, shopping, financial matters etc. 
                    • Supported living. 
                    • Continuing healthcare (non-medical). 
                    • Return from Hospital Support, recovery.